{
  "illustrative": true,
  "note": "Synthetic example; not a customer result.",
  "offer": "Service Booking Desk",
  "columns": [
    "Customer",
    "Supplied record",
    "Prepared action"
  ],
  "rows": [
    [
      "DEMO Cafe A",
      "Last visit Jan 10; owner sets six months; no future booking",
      "Prepare rebooking message"
    ],
    [
      "DEMO Cafe B",
      "Next visit already confirmed",
      "Exclude from outreach"
    ],
    [
      "DEMO Cafe C",
      "Last visit date missing",
      "Ask office to verify history"
    ]
  ]
}